Got a question about one of our reviews, spotted something that needs updating, or just want to flag a broken link? We'd rather hear from you than have inaccurate information sitting on the site. This page explains what we can help with, what we can't, and the fastest way to get an answer.

What we can help with

Best Offshore Sportsbooks is an independent research and comparison site covering offshore sportsbooks that accept US bettors. We don't operate a sportsbook, hold a betting license, or process any deposits or wagers ourselves — so our support role is limited to the content on this site, not to any betting account you hold with an operator. Get in touch if you want to:

  • Report outdated or inaccurate information in a review, bonus offer, or comparison table
  • Suggest an offshore sportsbook we haven't covered yet
  • Ask about our About Us page, editorial approach, or how rankings are put together
  • Flag a broken link, a dead offer, or a technical issue with the site itself
  • Raise a concern about how a page reads, including anything that feels like it downplays risk

What we can't help with

Because we're a review and comparison publisher, not a bookmaker, there are some things that fall outside what we can do. If any of the following apply, the sportsbook itself — not this site — is the right place to go:

  • Depositing, withdrawing, or resolving a payout dispute on an account you hold with an offshore book
  • Verifying your identity (KYC) or unlocking a restricted account
  • Claiming or troubleshooting a welcome bonus, reload offer, or free bet
  • Closing an account or requesting a self-exclusion — most operators have their own process for this, and some offshore books have weaker self-exclusion tools than regulated sites
  • Legal or tax questions about betting in your state — these need a qualified professional, since offshore betting sits in a legal grey area in most of the US and rules vary state by state

How our reviews are put together

A common reason people reach out is to ask how a book ended up ranked where it did. Our ratings for sportsbooks like Lucky Rebel, Bovada, BetOnline, and the others listed on this site are built from research into odds and pricing, market coverage, welcome bonus terms and rollover requirements, deposit and withdrawal options (including crypto), payout speed and limits, verification requirements, and reputation for actually paying out. No operator pays for a better position — commercial relationships (we may earn a commission if you sign up through a link on this site) never decide the ranking order. If you think a listing doesn't reflect one of these factors accurately, that's exactly the kind of feedback we want.

Before you reach out about a specific sportsbook

If your question is about a particular operator's bonus terms, minimum odds requirements, or payout timelines, check the individual review first — material conditions like rollover requirements and eligibility are listed alongside each offer. If the answer still isn't clear after reading it, let us know which page and which detail is missing, and we'll look into getting it corrected.

A note on responsible gambling

If you're contacting us because betting is causing stress, financial strain, or you're struggling to stop, please don't wait on a reply from this contact page. Visit our Responsible Gambling page for tools and support options, or call the National Problem Gambling Helpline at 1-800-GAMBLER, available in the US. Offshore sportsbooks often have fewer built-in self-exclusion and responsible gambling tools than regulated US operators, so it's worth knowing where to turn outside the sportsbook itself.

Eligibility and what this site is for

Best Offshore Sportsbooks is intended for adults aged 21 and over. We don't provide betting advice guaranteeing an outcome, and nothing on this site should be read as an assurance that you'll win money or that any listed operator will pay out promptly — offshore books sit outside US state regulation, and that carries real risk alongside the potential upside. Before contacting us with a question, it's worth reviewing our Terms and Conditions, which cover how the site is meant to be used.

Response times

We review messages in the order they arrive and aim to respond as quickly as we reasonably can, though we don't offer live or phone-based support. If your message is urgent — particularly anything related to responsible gambling — please use the helpline above rather than waiting on an email reply.

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